Downtown Rideau has high traffic volumes of over 250,000 employees, residents, tourists and shoppers visiting the area each day. To ensure it maintains an impeccable appearance, the Downtown Rideau BIA pursues a standard level of "basic services" from the City of Ottawa and implements "enhanced" maintenance programs to supplement the municipality's basic services:
The Downtown Rideau BIA hires outside resources and encourages its member properties and tenants to clean, sweep and clear snow on public and private walkways, sidewalks and alcoves each spring and winter; and as required throughout the year.
During the summer and throughout the year, the Downtown Rideau BIA hires outside resources and encourages its member properties and tenants to remove litter and weeds from tree and flower planters, sidewalks, curbs and other surfaces.
Throughout the year, the Downtown Rideau BIA hires outside resources to remove graffiti from public and private property and fixtures at street level. The BIA does not remove graffiti from second storey properties and encourages member properties and tenants to restrict access to second storeys to prevent vandals from placing graffiti above street level. Restricting access to second storeys will also avoid the city requirying its removal at the owners expense and assists the BIA's efforts to keep Downtown Rideau free of graffiti.
The Downtown Rideau BIA monitors and reports the cleanliness and maintenance of public and private property and other street service providers of furniture and fixtures including transit shelters, vending boxes, lampposts, tree planters, bicycle racks, waste receptacles, lighting, etc. In addition, the BIA provides "enhanced" services to its street furniture assets (decorative lampposts, banner hardware, waste recptacles), with pressure washing, repair and painting each spring and peak visitor periods throughout the year, as well as debris removal when required.