Services & Organizations
RBC Royal Bank of Canada
RBC has advice you can bank on, offering personalized solutions to help clients reach their financial goals.
Websitehttp://www.rbc.com/canada.html RBC Royal Bank of Canada139 Rideau St.,Downtown Rideau,Ottawa, Ontario, K1N 5X4 Get Directions
Save, grow, achieve, learn, discover. RBC has advice you can bank on, offering personalized solutions to help clients reach their financial goals. The RBC branch in the Capital of Canada Downtown Rideau consists of a dynamic multicultural team of all ages. “We are there to meet clients’ needs and make banking easy for them and their loved ones.” Says Branch Manager Rock D’Aoust at 139 Rideau Street.
A specialty of RBC is helping newcomers, whether adjusting to life in Canada by educating them on the differences in banking, assisting young university students, medical students, and all other clients who walk through the door. “The diversity of our clientele is absolutely amazing and offers such great discussions and learnings to me and our team.” Says Rock.
The location is also known for a safe and warm welcome upon greeting with genuine interest in assisting. “For me, any time a client walks through the door, it’s our opportunity to ask questions and explore how we can help. When a client leaves the branch, having learned something about how to bank online, use the ATM, use some of our mobile features – that’s a win for our team.” Says Rock.
After years in retail, Rock got started in financial services. With over 10 years of experience in this industry, what he loves most about banking is the connection with the clients. “I feel I can really have an impact on their lives. Plus, I love working with my team!” he says. “Any experience is a learning experience.” An inspiration for Rock is seeing employees achieve skill goals, and grow in their career with confidence.
In his humble opinion, what stands out about the neighbourhood he works in is the history, architecture, diversity, arts & culture of the area. “It’s so vibrant!” he states. “Being able to be part of the Downtown Rideau community and interacting with all the individuals that come to our branch makes it an awesome day.” While the construction is underway on Rideau Street, it will be even more inviting in good time. You’ll experience customer service that is more authentic than just transactional.
139 Rideau St, Ottawa, ON K1N 5X4
RBC – Advice You Can Bank On!