Food & Beverage
Smoke’s Poutinerie: How Do You Like Your Poutine?
Websitehttp://smokespoutinerie.com/ Smoke’s Poutinerie407 Dalhousie St.,Downtown Rideau,Ottawa, Ontario, K1N 9K4 Get Directions
Smoke’s Poutinerie is the World’s Largest & Original Poutinerie! Offering over 30 different types of GASTRONOMICAL Poutine Concoctions! Some of the top sellers are the Bacon Cheeseburger Poutine, Chicken Bacon Ranch and the Triple Pork Poutine.
Like attracts like, and the ‘ideal customer’ for Smoke’s Poutinerie is someone who is up for trying new things and “definitely a little Weird, Wild and Wacky like our crew!” says Store Manager Tammy Sabourin.
There are a few individual customers who stand out in her mind. “Last winter we had a late night customer who forgot to order a drink with his Poutine; we told him we would get that for him right away if he would dance for us and let us record it.”
Another customer has been stopping by faithfully once or twice a week for the past three and a half years. “He always gets the Country Style Poutine. My staff know him by name and start making his order as soon as he walks in the door.”
Tammy has always loved the food industry and had previously run her own fry truck back in Hamilton. “I was looking for a restaurant with an entertainment based atmosphere, somewhere where customer experience is #1, so I joined the team in March 2017. Since then, it’s been nothin’ but a good time!”
Reminiscing on all of those events, Canada Day 2017 stands out the most. Seeing the crowds of people downtown celebrating Canada’s 150th Birthday was amazing. The restaurant was packed all day long and the mobile food truck was serving up piping hot Poutine at Major’s Hill, right in the middle of all the action!
Success through hard work is what inspires Tammy and the Smoke’s Poutinerie Ottawa Crew on the daily. “If you don’t succeed at first, keep trying until you get there.”
What Tammy likes about the neighbourhood Downtown Rideau is the sense of community between all the businesses. “Everyone treats each other with respect and always ask how my day is going when we pass each other on the street or when I stop in to grab a snack at another restaurant.”
Another small but effective branding symbol is the “SMOKE” stickers. Who is this guy? The Man. The Myth. The Legend. Sporting a grin, hearty chin, a squint in nerdy glasses and a full head of hair. You’ll see his caricature all over town – on your takeout orders, sometimes on lunchboxes, or hard hats in the construction zones!
The restaurant which is located at 407 Dalhousie Street is currently in the works to build a patio outside. “We also have some exciting menu additions coming out this fall…new Poutine dishes and all new Sides! To name a few, you’ll see the Junkyard Dog Poutine…Tater Tot Poutine…Deep Fried Cheese Curds…Deep Fried Pepperoni….”
Are you hungry yet?!
HOW DO YOU LIKE YOUR POUTINE?